Making Smart Decisions
ebook containing our thoughts on making hard decisions more confidently.
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Making Good Decisions
describes some of the key concepts behind decision quality and organizational decision quality. » Please register to view this whitepaper - pdf

Building a Decision Quality Culture
contains various models and visuals that describe decision quality and organizational decision quality. » Please register to view this whitepaper - pdf

Selecting a Go-to-Market Strategy
is a whitepaper that discusses the fundamental choices you need to make in order to optimize and align how you go to market. » Please register to view this whitepaper - pdf

Magic Questions
is a list of useful questions you can ask yourself or others to help ensure a higher quality decision. There are probably questions that are more magic than these, but it's a good start.
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Forget the Box
is a whitepaper that discusses innovation in the post dot.com era: Why innovation has fallen off and some thoughts about what to do about it.
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Leadership and Decision Making
is a lengthy whitepaper (25 pages) that looks at leadership and decision making. It makes 10 key points and uses the epic story of Ernest Shackleton's amazing voyage (and rotten decision making) to the South Pole aboard The Endurance to draw sharp distinctions between heroism and good decision making.
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Beyond Account Planning
contains the key slides from a workshop given at SAMA University in Chicago, Il in October of 2003. » Please register to view this whitepaper - pdf

Relationship Pricing
contains the complete slide set, in pdf form, from a workshop given at SAMA University in Chicago, Il in October of 2004. » Please register to view this whitepaper - pdf